We collect Personal Data from you (including, but not limited to email address and location) when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register an account for access to the Services or use certain Services.
We collect this Personal Data for the purposes of providing the Services to you, as well as providing customer service, conducting research and improving the Services.
3.1. How we use account information is strictly limited to providing the Services.
3.2. Our servers, which process client code locally on user devices, may receive network information by virtue of your interaction with them, including but not limited to IP Addresses.
3.3. TCapital uses Google Analytics for purposes of monitoring web traffic. Any identifying information collected via Google Analytics is controlled by Google.
3.4. Public blockchains provide transparency into transactions and TCapital is not responsible for preventing or managing information broadcasted on a blockchain.
We may disclose your personal information in the following cases:
4.1. We disclose personal information to our subsidiaries, affiliated companies, agents, businesses, or service providers who process your personal information on our behalf in providing the Service to you. Our agreements with these service providers limit the kinds of information they can use or process and ensure they use reasonable efforts to keep your personal information secured.
4.3. In the event that TCapital is involved in a merger, acquisition, sale, bankruptcy, insolvency, reorganization, receivership, assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, or other change of control, there may be a disclosure of your information to another entity related to such event.
4.4. We may disclose personal information as required by law.
Your personal data will be deleted as soon as they are no longer necessary for the stated purposes. However, we must sometimes continue to store your data until the retention periods and deadlines set by the legislator or supervisory authorities expire. We may also retain your data until the statutory limitation periods have expired, provided that this is necessary for the establishment, exercise or defense of legal claims. After that, the relevant data are routinely erased.
If you have any questions about specific retention periods, please contact us at [email protected]
Cookies are small pieces of information which are issued to your computer or mobile device (as the case may be) when you visit a website or access or use a mobile application, and which store and sometimes track information about your use of the Site (as the case may be). A number of cookies we use last only for the duration of your web or application session and expire when you close your browser or exit the application. Other cookies are used to remember you when you return to the Site and will last for longer.
When you visit our Site, our web server sends a cookie to your computer or mobile device (as the case may be). Some of the cookies used by the Site are set by us, and some are set by third parties who are delivering services on our behalf.
Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies using different types of browsers or mobile devices. Please notice that by blocking or deleting cookies used on the Platform, you may not be able to take full advantage of the Services.
Whilst neither we, nor any other organization, can guarantee the security of information processed online, we do have appropriate security measures in place to protect your personal information. We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration.
If you know or suppose that your Personal Data has been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by email at [email protected]
The Services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact our support services.